Frequently Asked Questions
- How can I add radio stations to "My Stations"?
- How can I add a new radio station?
- How do I extract a stream from my media player?
- Is additional software needed?
- What phones are supported by Moodio?
- Is Moodio available everywhere in the world?
- Is the service of Moodio free?
- I'm running my own streaming server. Can I use that stream?
- When I log in on the Moodio site on my phone I only see "add" and "remove" links and no way to start playing a station!
- Why do I hear a ring tone before the stream starts?
- Why can't I listen to radio stations from Clear Channel?
- I have a question that's not listed.
- I work for a radio station and we'd like to stream via mobile/internet to our listeners. Does Moodio provide a dedicated streaming service for radio stations?
Go to "Stations" in the menu, pick the radio station you want to add and click 'add'. Or add a new station by clicking 'add a new station'.
Go to "Stations", click 'add a new station' and follow the instructions over there.
If you want to add an internet radio station to the Moodio database, you will need the direct URL (internet address) of the stream. Unfortunately, a lot of stations hide that direct address from their website visitors, for example by embedding a player in their website. If you need assistance in extracting stream URL's from a website or your media player, please take a look at the instructions on the "add station" page itself. And of course, you can always ask for help in the forum!
No additional software is required.
Almost every modern phone with internet and multimedia capabilities should be able to receive radio through Moodio. What you basically need is a phone that supports 3GPP/3GPP2-streaming and understands the AACPlus-codec. This includes popular phones from manufacturers like BlackBerry, Nokia, Sony Ericsson, Samsung, Motorola, etc. Apple's (non-3GPP-compatible) iPhone is also supported.
Windows Mobile does not natively support 3GPP streaming. This means that Moodio won't work on these phones, except for the few models where the manufacturer installed a 3GPP compatible player, like HTC does on their more recent phones. For more info about the HTC player and how to install it on your own Windows phone, look here.
Yes, as long you have mobile internet acces.
Yes, the service is free. But beware of the fact that your mobile operator might charge you for the data you download, if you don't have a "unlimited download" or "flat fee" account.
Yes, you can. But be aware of the fact that anyone else will be able to see your station and listen to it through Moodio.
You are probably browsing the PC version of the site on your phone. The site you should surf to on your phone is: m.moodio.fm.
Most media players on phones expect to receive some sound within a few seconds after they request an audio stream. Since it takes some time for the Moodio server to connect to the source audio stream, there is a "gap" between the moment the request is done by the phone and the moment the Moodio server is ready to send audio data from the requested radio station to the phone. During these seconds, the server sends the dialing tone that you guys refer to. It's actually this file: http://www.moodio.fm/NorthAmericanRingback.ogg
When a source stream URL is unavailable for some reason, the server plays this sound: http://www.moodio.fm/sit_disconnected.mp3
Clear Channel blocks IP adresses from outside the USA from their streams for licensing reasons. Since the Moodio server is located in the Netherlands, it is impossible to listen to these stations through Moodio.
Please ask your question in our forum.
Yes, we provide a full range of professional streaming services for radio stations. For more information, please submit your query using this contact form.